TERMS + CONDITIONS

TERMS AND CONDITIONS ~ PLEASE READ CAREFULLY

Welcome to the website of MINO COLLECTIVE (“MINO”, “MC”” “we” or “us”). Any person accessing or using the website and any associated webpages (collectively, the “Website”) is referred to as “you”.

We ask that you review and abide by these Terms and Conditions, and any other terms and conditions that may appear on the Website from time to time. Your use of the Website constitutes your agreement to these Terms and Conditions, and we reserve the right to revise these Terms and Conditions at any time without notice to you.
The use of this website is subject to the following conditions:

Orders And Prices

All prices displayed on the Website are quoted in Swedish krona (SEK), you can use the currency converter to get the price in USD, GBP and EURO. We use the latest exchange rates.

Shipping costs are applied per order and depend on where your order is shipped and by what method. Shipping costs and all other applicable taxes, fees or charges of any nature shall be added to the total amount of your purchase and will be displayed prior to checkout.

Minocollective.com must receive payment of the whole of the price for the goods that you order before your order can be accepted. Once payment has been received Minocollective.com will confirm that your order has been accepted by sending an email to you at the email address you provide when making the order.

  • We aim to process your order within 2-3 working days
  • The prices on the webshop are including the VAT tax (moms at 25%).
  • You will be required to pay extra for delivery, costs may vary and may be subject to import taxes.

Returns And Exchanges

If you regret an order you have the right to return the item within 14 days of purchase. You will have to notify us about the return, the products must be in its original condition and you will have to send the item back to us by first class recoded delivery service. You will have to provide us with receipts of your returned item after which a refund of the purchase price will be issued. The cost of the delivery for the returned item will be borne by you.

Items that have been opened or used will not be accepted for a refund.

We do not offer exchanges.

To return your order, please follow these steps:

Place the original invoice (or a copy) and a note with the reason of the return inside the shipping box

Return Address:

Mino Collective
C/O We Build
Veddestavägen 15b
17562 Järfälla
Sweden

Wholesale Purchases:

We recommend trying out sample sizes before making bulk purchases as returns of such goods will be more complicated.

Customer Information:

All personal details submitted to Mino collective are confidential and will never been passed onto or discussed with third parties. However, necessary information for delivery such as address and telephone number will be shared with courier services.

Delivery:

Please note that shipping dates, delivery dates, and timeframes for processing returns and refunds are estimates only and not guaranteed.

Delivery will be carried out with Post Nord or DHL. In the case of customer being unavailable for delivery package will be returned to local depot for collection. International customers should be aware that import duties/taxes may be issued by the governing body.

Delivery timelines:

Sweden DHL Delivery: 1-3 days
EU DHL Delivery (above 2 kg): 2-4 days
EU POST NORD Economy delivery:
Europe: 2 – 5 days
USA: 14-18  days*
Canada: 12-16 days*

*Currently we are only shipping to USA & Canada, South America, Asia, and Australia if the items weigh below 2 kg. If you are in any of those continents and want to buy wholesale than email me at [email protected]

Intellectual Property Rights, Content:

Unless otherwise noted, the Website, its features, functionality, and all materials, including, but not limited to, images, text, graphics, logos, descriptions, data, illustrations, designs, icons, photographs, video clips, audio clips, sounds, files, trademarks, trade dress, software, specifications, advertisements, titles, names, written materials, digital Content and any other materials that appear as part of or on the Website (collectively, the “Content”), are protected by copyright, trade dress, and/or trademark laws of the Eueopean Union, and all worldwide rights, title and interest in and to the Website and Content are owned controlled, and/or licensed by Mino Collective.

Please note that certain trademarks, product names, company names, logos, service marks or material displayed on the Website may be owned by third parties, and you understand that you are not authorized to display or use such without the prior written permission of the relevant third party.

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